{"id":34,"date":"2023-01-09T13:52:55","date_gmt":"2023-01-09T12:52:55","guid":{"rendered":"https:\/\/ryme.difadi.net\/?page_id=34"},"modified":"2024-10-07T15:47:21","modified_gmt":"2024-10-07T13:47:21","slug":"real-time-assistance","status":"publish","type":"page","link":"https:\/\/ryme-worldwide.co.uk\/en\/technical-support\/real-time-assistance\/","title":{"rendered":"Real Time Assistance"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"34\" class=\"elementor elementor-34\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4cf217 e-flex e-con-boxed e-con e-parent\" data-id=\"c4cf217\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc52018 elementor-widget elementor-widget-shortcode\" data-id=\"dc52018\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d15844 elementor-widget elementor-widget-heading\" data-id=\"3d15844\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Real Time Assistance<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd67b2b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"bd67b2b\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff1c035 e-flex e-con-boxed e-con e-parent\" data-id=\"ff1c035\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b786a2 elementor-widget elementor-widget-text-editor\" data-id=\"4b786a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0Service available to customers enabling us to remotely access their computer to troubleshoot any problems they may experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d547ffb e-flex e-con-boxed e-con e-parent\" data-id=\"d547ffb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7643226 elementor-hidden-desktop elementor-widget elementor-widget-jet-timeline\" data-id=\"7643226\" data-element_type=\"widget\" data-widget_type=\"jet-timeline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-timeline jet-elements\"><div class=\"jet-timeline jet-timeline--align-left jet-timeline--align-top\">\n\t<div class=\"jet-timeline__line\"><div class=\"jet-timeline__line-progress\"><\/div><\/div>\n\t<div class=\"jet-timeline-list\"><div class=\"jet-timeline-item  elementor-repeater-item-5575bca jet-timeline-item--image-inside\">\n\t<div class=\"timeline-item__card\">\n\t\t<div class=\"timeline-item__card-inner\">\n\t\t\t\t\t\t\t\t<div class=\"timeline-item__card-content\">\n\t\t\t\t\t<div class=\"timeline-item__meta\"><div class=\"timeline-item__meta-content\">Step 1<\/div><\/div><h2 class=\"timeline-item__card-title\">Download the application<\/h2><div class=\"timeline-item__card-desc\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"5172\" class=\"elementor elementor-5172\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-770cfde e-flex e-con-boxed e-con e-parent\" data-id=\"770cfde\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e17651b elementor-widget elementor-widget-button\" data-id=\"e17651b\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/get.teamviewer.com\/rymeonline\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/02\/TeamViewer_logo.svg\" alt=\"Team Viewer\" width=\"150px\" title=\"\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"timeline-item__card-arrow\"><\/div>\n\t<\/div>\n\t<div class=\"timeline-item__point\"><div class=\"timeline-item__point-content timeline-item__point-content--text\">1<\/div><\/div><div class=\"timeline-item__meta\"><div class=\"timeline-item__meta-content\">Step 1<\/div><\/div><\/div><div class=\"jet-timeline-item  elementor-repeater-item-4f50f5a jet-timeline-item--image-inside\">\n\t<div class=\"timeline-item__card\">\n\t\t<div class=\"timeline-item__card-inner\">\n\t\t\t\t\t\t\t\t<div class=\"timeline-item__card-content\">\n\t\t\t\t\t<div class=\"timeline-item__meta\"><div class=\"timeline-item__meta-content\">Step 2<\/div><\/div><h2 class=\"timeline-item__card-title\">Run the application<\/h2><div class=\"timeline-item__card-desc\">When asked, choose the \"Do not install\" option.<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"timeline-item__card-arrow\"><\/div>\n\t<\/div>\n\t<div class=\"timeline-item__point\"><div class=\"timeline-item__point-content timeline-item__point-content--text\">2<\/div><\/div><div class=\"timeline-item__meta\"><div class=\"timeline-item__meta-content\">Step 2<\/div><\/div><\/div><div class=\"jet-timeline-item  elementor-repeater-item-c5dc402 jet-timeline-item--image-inside\">\n\t<div class=\"timeline-item__card\">\n\t\t<div class=\"timeline-item__card-inner\">\n\t\t\t\t\t\t\t\t<div class=\"timeline-item__card-content\">\n\t\t\t\t\t<div class=\"timeline-item__meta\"><div class=\"timeline-item__meta-content\">Step 3<\/div><\/div><h2 class=\"timeline-item__card-title\">And finally<\/h2><div class=\"timeline-item__card-desc\">Send the ID and Password that appear on your screen to the Ryme Technical Assistant.<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"timeline-item__card-arrow\"><\/div>\n\t<\/div>\n\t<div class=\"timeline-item__point\"><div class=\"timeline-item__point-content timeline-item__point-content--text\">3<\/div><\/div><div class=\"timeline-item__meta\"><div class=\"timeline-item__meta-content\">Step 3<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d599761 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-jet-horizontal-timeline\" data-id=\"d599761\" data-element_type=\"widget\" data-settings=\"{&quot;columns&quot;:3,&quot;columns_tablet&quot;:2,&quot;columns_mobile&quot;:1}\" data-widget_type=\"jet-horizontal-timeline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-horizontal-timeline jet-elements\">\n<div class=\"jet-hor-timeline jet-hor-timeline--layout-bottom jet-hor-timeline--align-center jet-hor-timeline--scroll-bar\">\n\t<div class=\"jet-hor-timeline-inner\">\n\t\t<div class=\"jet-hor-timeline-track\">\n\t\t\t<div class=\"jet-hor-timeline-list jet-hor-timeline-list--top\">\n<div class=\"jet-hor-timeline-item elementor-repeater-item-50d538a\" data-item-id=\"50d538a\">\n\t\t\t<div class=\"jet-hor-timeline-item__meta\">Step 1<\/div>\t<\/div>\n\n<div class=\"jet-hor-timeline-item elementor-repeater-item-ce01f69\" data-item-id=\"ce01f69\">\n\t\t\t<div class=\"jet-hor-timeline-item__meta\">Step 2<\/div>\t<\/div>\n\n<div class=\"jet-hor-timeline-item elementor-repeater-item-4fc3afa\" data-item-id=\"4fc3afa\">\n\t\t\t<div class=\"jet-hor-timeline-item__meta\">Step 3<\/div>\t<\/div>\n<\/div>\t\t\t<div class=\"jet-hor-timeline-list jet-hor-timeline-list--middle\">\n\t<div class=\"jet-hor-timeline__line\"><\/div>\n\n<div class=\"jet-hor-timeline-item elementor-repeater-item-50d538a\" data-item-id=\"50d538a\">\n\t<div class=\"jet-hor-timeline-item__point\"><div class=\"jet-hor-timeline-item__point-content\">1<\/div><\/div><\/div>\n\n<div class=\"jet-hor-timeline-item elementor-repeater-item-ce01f69\" data-item-id=\"ce01f69\">\n\t<div class=\"jet-hor-timeline-item__point\"><div class=\"jet-hor-timeline-item__point-content\">2<\/div><\/div><\/div>\n\n<div class=\"jet-hor-timeline-item elementor-repeater-item-4fc3afa\" data-item-id=\"4fc3afa\">\n\t<div class=\"jet-hor-timeline-item__point\"><div class=\"jet-hor-timeline-item__point-content\">3<\/div><\/div><\/div>\n<\/div>\t\t\t<div class=\"jet-hor-timeline-list jet-hor-timeline-list--bottom\">\n<div class=\"jet-hor-timeline-item elementor-repeater-item-50d538a\" data-item-id=\"50d538a\">\n\t\t\t\n<div class=\"jet-hor-timeline-item__card\">\n\t<div class=\"jet-hor-timeline-item__card-inner\">\n\t\t<h2 class=\"jet-hor-timeline-item__card-title\">Download the application<\/h2><div class=\"jet-hor-timeline-item__card-desc\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"5172\" class=\"elementor elementor-5172\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-770cfde e-flex e-con-boxed e-con e-parent\" data-id=\"770cfde\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e17651b elementor-widget elementor-widget-button\" data-id=\"e17651b\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/get.teamviewer.com\/rymeonline\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/02\/TeamViewer_logo.svg\" alt=\"Team Viewer\" width=\"150px\" title=\"\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\t<\/div>\n\t<\/div>\n\t<\/div>\n\n<div class=\"jet-hor-timeline-item elementor-repeater-item-ce01f69\" data-item-id=\"ce01f69\">\n\t\t\t\n<div class=\"jet-hor-timeline-item__card\">\n\t<div class=\"jet-hor-timeline-item__card-inner\">\n\t\t<h2 class=\"jet-hor-timeline-item__card-title\">Run the application<\/h2><div class=\"jet-hor-timeline-item__card-desc\">When asked, choose the \"Do not install\" option.<\/div>\t<\/div>\n\t<\/div>\n\t<\/div>\n\n<div class=\"jet-hor-timeline-item elementor-repeater-item-4fc3afa\" data-item-id=\"4fc3afa\">\n\t\t\t\n<div class=\"jet-hor-timeline-item__card\">\n\t<div class=\"jet-hor-timeline-item__card-inner\">\n\t\t<h2 class=\"jet-hor-timeline-item__card-title\">And finally<\/h2><div class=\"jet-hor-timeline-item__card-desc\">Send the ID and Password that appear on your screen to the Ryme Technical Assistant.<\/div>\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0Service available for customers who are able to remotely access their computer to solve any problems they may have. Step 1 Download the application 1Step 1 Step 2 Run the application When prompted, choose the \u201cDo not install\u201d option. 2Step 2 Step 3 To finish Send the ID and Password that appear in [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":18,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-34","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ryme-worldwide.co.uk\/en\/wp-json\/wp\/v2\/pages\/34","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ryme-worldwide.co.uk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ryme-worldwide.co.uk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ryme-worldwide.co.uk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ryme-worldwide.co.uk\/en\/wp-json\/wp\/v2\/comments?post=34"}],"version-history":[{"count":76,"href":"https:\/\/ryme-worldwide.co.uk\/en\/wp-json\/wp\/v2\/pages\/34\/revisions"}],"predecessor-version":[{"id":14740,"href":"https:\/\/ryme-worldwide.co.uk\/en\/wp-json\/wp\/v2\/pages\/34\/revisions\/14740"}],"up":[{"embeddable":true,"href":"https:\/\/ryme-worldwide.co.uk\/en\/wp-json\/wp\/v2\/pages\/18"}],"wp:attachment":[{"href":"https:\/\/ryme-worldwide.co.uk\/en\/wp-json\/wp\/v2\/media?parent=34"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}